I did not receive any of the match bonuses promised (ie.

I finally did so and it took a long time for my deposit to finally be reflected in my account. I was encouraged to make a deposit (via text message, emails and pop up notifications on the website) several times. Which is utter nonsense.Ĭan someone please assist me with my enquiry as soona s possible. my dispute comes I when I ask him to ask me another question he then goes on to tell me that I need to end the chat as he has no more questions for me.

Lastly your life chat feature on your website has some sort of glitch as whenever it gets to the last person left in the queue it starts right from the beginning and I end up being person number 15 all over again this has been happening for the third time my browser is Chrome there’s nothing wrong with my browser I want to know is will you guys be paying me out and honoring your company’s reputation and integrity.Īnd also send me my username which I never ever used to log in ? When I told you consultant that I use my e mail address to log in he insists I used a username to create the account. The said gentleman, was very rude, unruly and short in handling my case. I did contact your live chat and the agent who assisted me was highly unprofessional and could use a bit more training as to how to deal with customers. I received a text message to contact your support via live chat or send you guys an email. Please be cognizant of the fact that I sent you guys an email on the 22 July 2021 and to date I have not received a response from you.

I am beginning to think that you guys are now doing whatever it takes so that you don’t have to pay out my winnings. Can someone please attend to my matter urgently.

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